Friday, October 21, 2011

Week 6: Filling-In Chapter 1

17 -21 Oct 2011


Refined working title: "Developing Effective Communication Model (ECM) for Information System Outsourcing Projects"

Changed from "IT" to "IS" in the working title as for IT is of a broader mean. IS is more related and so happen to have plenty of sources for its literature. Eliminated the colon that was originally in the working title for the purpose to make it be of a simpler form.

Started writing Chapter 1 - Research Overview.

Did a preliminary interview with a representative from LUAS and it has been confirmed that they do face communication problem when it comes to the outsourcing projects.

Refined the objectives (after understanding the Bloom's Taxonomy better).

  1. Identify best practices for effective communication in IS outsourcing projects
  2. Analyze the identified best practices with the case study.
  3. Synthesize to develop ECM.
Discussed with SV;
  • To look from the viewpoint of stakeholders; which level, area?
  • To study the discipline that would face impacts upon ineffective communication
  • To identify specifically the criteria of outsourcing projects; client & vendor (specifically those doing software development)
  • Do the project in the perspective of a project planner in terms of communication planning.
Confirmed with SV that the scope is on assisting communication planner upon effective communication for outsourced projects that is related to IS only.

Discussed for what should be on the oncoming chapters; LR, Methodology & etc.

Submitted framework of Chapter 2 - Literature Review.

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