Week 10: Methodology

14 - 18 Nov 2011


The methodology of this project is of the following:

1. Phase: Planning
       Activities:
              - Identifying PS, aim, scope, obj., & significance.
                     Deliverable: Desc. of PS, aim, scope, obj., & significance.
              - Preparing preliminary interview questions.
                     Deliverable: List of preliminary interview questions.
              - Conduct interviews with the respective company for case study.
                     Deliverable: Result from preliminary interview.
              - Plan the execution of project duration.
                     Deliverable: Project schedule.
       Milestone: Project proposal


2. Phase: Data Gathering & Analysis
       Activities:
              - Review & analyze the literature.
              - Identify & analyze stakeholder for comm. of OP & prior them.
                     Deliverable: Stakeholder Communication Analysis.
              - Identify BP for communication in OP.
                     Deliverable: Prioritized BP for communication in OP.
              - Analyze the identified BP for comm. in OP with case study
                     Deliverable: Matrix of prioritized BP based on case study.
              - Develop draft of ECM based on analyzed BP.
       Milestone: Draft of ECM.




3. Phase: Synthesize
       Activities:
              - Synthesize draft of ECM to case study.
                     Deliverable: Refined ECM.
              - Finalize the ECM.
       Milestone: Finalized ECM.

Week 9: Literature Review

7 - 11 Nov 2011


The organization structure for this project's LR is as such:


1. Operational Definitions

       1.1  Communication

       1.2  Effective Communication

       1.3  IS Outsourcing

       1.4  Effective Communication in IS Outsourcing

2. IS Outsourcing Projects

       2.1  History of IS Outsourcing 

       2.2  Types of Outsourcing

       2.3  Reasons of Outsourcing

       2.4  IS Outsourcing Life Cycle

       2.5  Challenges in IS Outsourcing

3. Communication in Project Management

       3.1  Types of Communication

       3.2  Tools for Communication

       3.3  Significance of Communication

4. Effective Communication in IS Outsourcing Projects

       4.1  The Needs of Effective Communication

       4.2  Benefits of Effective Communication

       4.3  Best Practices of Effective Communication in IS Outsourcing Projects

       4.4  Effective Communication Model

5. Effective Communication for Stakeholder Management in IS Outsourcing Projects

       5.1  Importance of Stakeholder Communication Management

       5.2  Stakeholder Communication Analysis

       5.3  Stakeholder Relationship Maturity Model (SRMM)

       5.4  Stakeholder Relationship in Outsourced Environment

6. Case Studies Review

       6.1  Communication as a Key to Success in Outsourcing: A Survey of the Top 100 Outsourcing Companies in the World.

       6.2  Stakeholder Analysis is Key to Client-Supplier Relationship in Global Outsourcing

Revised the working title to "Developing ECM for IS Outsourcing Projects From Stakeholder's Perspective.

Week 8: Objectives

31 Oct - 4 Nov 201


The main objectives of this project are:

1. To identify the best practices for communication between client and vendor in Information System development outsourcing projects.
2. To analyze the identified best practices with the case study.
3. To synthesize the effective communication model based on the case study.

Submitted draft of LR for the CSP600's class.

Reconfirmed upon Chapter 1.